Returns & Exchanges
At 3.1 Phillip Lim, we offer a 30-day return policy for items in original, unworn condition with all tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack your merchandise in the original shipping box and include the printed return slip inside the package.
Affix Shipping Label
Download and print the pre-paid UPS return label from the portal and attach it to the outside of your parcel, ensuring old labels are covered.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking receipt; refunds are processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing